Terms of Use
Alternate CRM is an internal customer relationship management tool built and operated by Alternate CRM Inc. ("Alternate CRM," "we," "us," or "our") for use by its own personnel and other individuals it authorizes. Alternate CRM is not sold or licensed as a standalone product to outside customers — these Terms describe how it may be used, not a paid subscription agreement.
1. Access is admin-provisioned
You cannot self-register for Alternate CRM. Access is granted individually by a Alternate CRM administrator, and is tied to the Google account you sign in with. You may only use the account created for you, must keep your credentials confidential, and must not share access with anyone else. If you believe your access is no longer needed, or that someone else may have used your account, tell your administrator promptly.
2. Acceptable use
- Use Alternate CRM only for legitimate business purposes connected to your role.
- Don't attempt to access leads, accounts, or reports outside the scope your role and permissions are meant to cover.
- Don't attempt to bypass, disable, or probe any security control, rate limit, or access restriction.
- Don't export or copy data out of Alternate CRM except as your role and normal business process require.
- Don't upload or introduce content you don't have the right to use, or that's unlawful, into any lead, account, or note field.
3. Data handled by Alternate CRM
Alternate CRM stores and processes lead, account, opportunity, and call/message activity data, including data synced with Salesforce and other connected systems, in order to support sales and customer-success work. See our Privacy Policy for what personal data is collected, how it's used, and the rights available to individuals it concerns.
4. Ownership
Alternate CRM's software, design, and underlying technology are the property of Alternate CRM Mobile Media Inc. and its licensors. Nothing in these Terms transfers any ownership of Alternate CRM itself to you. Data you or your organization put into Alternate CRM about your own leads, accounts, and customers remains your organization's data.
5. No warranty; internal tool
Alternate CRM is provided for internal use "as is." We aim to keep it available and accurate, but don't warrant it will be uninterrupted or error-free — if something looks wrong, report it to your administrator so it can be fixed.
6. Changes to these Terms
We may update this notice from time to time as Alternate CRM changes. Continued use of Alternate CRM after an update means you accept the revised Terms.